Entry Level Customer Service Assistant

About us:

 Welcome to Signeekwave: Where Vision Meets Reality

 At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.

About job:

We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. You will interact with customers via phone, email, and in-person, addressing inquiries, resolving issues, and providing information about our products and services.

Salary Range: $950 - $1200 per week

Job: Full time

Location: Dallas, TX

Responsibilities:

• Respond to customer inquiries in a timely and professional manner
• Assist customers with product inquiries and order processing
• Resolve customer complaints and issues effectively
• Provide information about products, services, and promotions
• Maintain accurate customer records and documentation
• Collaborate with team members to improve customer service processes
• Assist in developing customer service policies and procedures

 Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment
• Customer service experience preferred but not required
• Proficiency in using computer systems and software
• Strong problem-solving and conflict-resolution skills

 Bonus Points:

• Dental Insurance
• Disability Insurance
• Health Insurance
• Flexible Spending Account
  

Let’s create your dream career and make an impact together! Apply today.